Pit Boss Auger Not Turning? Fix It Now!

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Pit Boss grills are renowned for their reliability and ease of use, but encountering an issue where the auger isn’t turning can throw a wrench into your grilling plans.

Fear not! Let’s delve into the potential causes and troubleshooting steps to get your Pit Boss back in action.

Why is my pit boss auger not turning? Common Causes 

There can be several reasons why your auger is not turning, ranging from simple power supply issues to more complex mechanical or electrical problems.

Now I will explore some of the common causes of Pit Boss auger not turning and provide you with possible solutions.

Lack Of Power Supply

One of the first things to check when your Pit Boss auger is not turning is the power supply. Ensure that your grill is securely plugged into a functioning power outlet and that the power cord is not damaged.

Faulty power supply can lead to the auger motor not receiving enough power to turn the auger, resulting in it not feeding pellets properly.

Auger Motor Failure

The auger motor is responsible for turning the auger and feeding pellets into the grill. If the motor is faulty or burned out, it will not be able to perform its function.

You can check if the auger motor is working by disconnecting it from the control board and applying power directly to the motor. If the motor does not turn, it might need to be replaced with a new one.

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Jammed Auger

An auger jam can occur when pellets get stuck or compacted within the auger tube, preventing it from turning. This can happen due to factors such as low-quality pellets or excessive moisture in the pellets.

To resolve this issue, you can disassemble the auger assembly and manually remove any jammed pellets or debris. It is advisable to clean the auger and tube regularly to prevent future jams.

Motor Malfunction

In some cases, the auger motor might experience internal malfunctions that prevent it from turning the auger. This can happen due to factors such as worn-out brushes or faulty wiring.

If you suspect a motor malfunction, it is best to consult a professional technician who can diagnose and repair the motor or suggest a replacement if necessary.

Electrical Problems

Electrical issues can also cause the Pit Boss auger not to turn. Check the wiring connections between the control board, auger motor, and power supply.

Loose or damaged wires can disrupt the flow of electricity and prevent the motor from receiving the necessary power to turn the auger. Ensure that all connections are secure and intact, and consider replacing any damaged wires.

Broken Or Worn Parts

Over time, certain components of the auger assembly, such as bearings or gears, can become worn or damaged, interfering with the auger’s turning motion.

Inspect these parts for any signs of wear or breakage and replace them as needed.

Regular maintenance and lubrication can help prolong the lifespan of these components and prevent future issues.

Control Board Or Circuitry Issues

The control board and circuitry are responsible for regulating and controlling the operation of the auger motor.

Faulty control board or circuitry can disrupt the communication between these components and result in the auger not turning.

In such cases, it is advisable to seek professional assistance for repair or replacement of these parts.

Thermal Overload

Prolonged and excessive use of the Pit Boss grill can cause the auger motor to overheat and trigger a thermal overload protection mechanism.

This mechanism shuts down the motor to prevent damage. To resolve this, allow the motor to cool down for a sufficient period before restarting it.

Additionally, avoid overloading the grill and ensure proper ventilation to prevent thermal overload in the future.

Auger Alignment

Improper alignment of the auger can also prevent it from turning smoothly. Check if the auger is aligned correctly with the auger motor and the hopper. Adjust as necessary to ensure a smooth and unobstructed rotation of the auger.

Pellet Quality

The quality and condition of the pellets used in the Pit Boss grill can have an impact on the auger’s performance.

Low-quality or wet pellets can clump together and cause jams, leading to the auger not turning. Always use high-quality, dry pellets and store them properly to avoid issues with the auger.

Software Or Firmware Problems

In some cases, software or firmware issues can disrupt the operation of the Pit Boss grill, including the auger not turning.

Check if there are any available updates for the grill’s software or firmware and install them as instructed by the manufacturer. This can potentially resolve any software-related issues.

Bearing Or Gear Issues

Faulty bearings or gears within the auger system can hinder the auger’s turning motion. Inspect these components for any signs of damage or wear, and replace them if necessary.

Regular lubrication of bearings and gears can help prevent issues and ensure smooth operation.

Lack Of Lubrication

A lack of proper lubrication can cause friction and resistance within the auger system, making it difficult for the auger to turn.

Regularly clean and lubricate the bearings, gears, and other moving parts within the auger assembly to ensure smooth operation.

By identifying and addressing the common causes of Pit Boss auger not turning, you can ensure that your grill functions optimally and enjoy uninterrupted grilling sessions.

Remember to follow the manufacturer’s instructions for troubleshooting and maintenance, and consult a professional if needed.

How do you fix a stuck auger on a Pit Boss? Troubleshooting Guide

One common issue that can cause the lack of power supply is a problem with the electrical components.

In this section, I will discuss three possible troubleshooting steps to help you identify and resolve the issue.

1. Check Power Outlet

The first step in troubleshooting the lack of power supply is to check the power outlet. Sometimes, the simplest solution is the most overlooked. Ensure that the power outlet your Pit Boss grill is connected to is working properly.

Here’s how to do it:

  1. Unplug the power cord from the outlet.
  2. Plug in another device, such as a lamp or phone charger, to the same outlet to check if it is receiving power.
  3. If the device does not receive power, try plugging it into a different outlet to verify if the issue lies with the outlet itself.
  4. If the outlet is the problem, consider contacting an electrician to repair or replace it.

2. Inspect Power Cord

If the power outlet is functioning properly, the next step is to inspect the power cord of your Pit Boss grill. A damaged or faulty power cord can prevent the auger from turning.

Follow these steps to inspect the power cord:

  1. Unplug the power cord from the outlet and ensure there is no power running through it.
  2. Check the entire length of the cord for any visible damage, such as cuts, fraying, or exposed wires.
  3. If you notice any damage, it is crucial to replace the power cord before using the grill to avoid any safety hazards.
  4. If the power cord appears to be in good condition, plug it back into the outlet securely to continue troubleshooting.

3. Test Power Source

If the power outlet and power cord are both in proper working order, it’s time to test the power source. The issue may lie with the electrical supply or the circuit breaker.

Follow these steps to test the power source:

  1. Unplug the power cord from the outlet.
  2. Locate the circuit breaker box in your home.
  3. Check if any circuit breakers have tripped or are in the “OFF” position.
  4. If you find a tripped circuit breaker, switch it back to the “ON” position.
  5. If the circuit breaker keeps tripping, it may be overloaded. Consider disconnecting some devices from that circuit or reaching out to an electrician for further assistance.
  6. Plug the power cord back into the outlet and check if the auger is now turning.

By following these troubleshooting steps, you can identify and resolve many common power supply-related issues with your Pit Boss grill.

Replacing A Faulty Auger Motor

Replacing a faulty auger motor is a crucial step when troubleshooting a Pit Boss grill with an auger not turning.

The auger motor is responsible for feeding wood pellets into the grill, so if it is malfunctioning, it can disrupt the cooking process.

Now I will guide you through the process of replacing a faulty auger motor, ensuring that your Pit Boss grill operates smoothly once again.

Gather The Required Tools

Before replacing the auger motor, gather the necessary tools to ensure a smooth and efficient process. These tools include:

  • Screwdriver
  • Pliers
  • Adjustable wrench
  • New auger motor

Disconnect Power And Remove Hopper

To begin the replacement process, disconnect the power supply to ensure safety. Then, follow these steps to remove the hopper:

  1. Remove any pellets from the hopper to prevent them from spilling during the replacement.
  2. Use a screwdriver to remove the screws securing the hopper to the grill.
  3. Carefully lift and remove the hopper, taking note of any connections or wires that may need to be disconnected.

Remove Auger Motor And Install New One

Once the hopper has been removed, you can proceed with removing the faulty auger motor and installing a new one.

Follow these steps:

  1. Locate the auger motor, which is typically positioned near the bottom of the grill.
  2. Disconnect any wires or connections attached to the motor.
  3. Use pliers or an adjustable wrench to loosen and remove the bolts or screws securing the motor in place.
  4. Once the motor is detached, carefully pull it out from the grill.
  5. Take the new auger motor and position it in the same spot where the old motor was.
  6. Secure the new motor in place using the appropriate bolts or screws.
  7. Reconnect any wires or connections that were detached from the old motor.

Now that you have successfully replaced the faulty auger motor, you can proceed with reassembling the grill. Reattach the hopper, ensuring all connections and wires are properly secured.

Finally, restore the power supply and test the auger to ensure it is turning as it should. With the new auger motor in place, your Pit Boss grill should be back to optimal performance.

Clearing A Jammed Auger

One of the common issues that Pit Boss grill owners may encounter is a jammed auger, which prevents the pellets from feeding properly into the grill. This can be frustrating, but fear not! In this section, we will guide you through the steps to clear a jammed auger and get your grill back up and running. Just follow the instructions below:

1. Turn Off The Grill And Disconnect Power

The first step in clearing a jammed auger is to ensure that the grill is turned off and disconnected from power. This is important for your safety and to avoid any potential damage to the grill or injury.

2. Remove Pellet Hopper And Grease Cup

Next, remove the pellet hopper and grease cup from the grill. This will allow you to access the auger and clean out any jammed pellets or debris that may be causing the issue.

3. Clear The Jammed Pellets And Reassemble

Now that you have access to the auger, clear out any jammed pellets or debris that you find. You can use a small brush or tool to gently remove any obstructions.

Take care not to damage the auger or other components during this process. Once you have cleared the jam, reassemble the pellet hopper and grease cup. Ensure that everything is securely in place before moving on to the next step.

Brand New Pit Boss Auger Not Turning – Reasons & solution

If your brand new Pit Boss grill has an auger that isn’t turning, it’s frustrating but there are a few potential reasons and solutions:

Assembly Error:

Sometimes, during the initial assembly, components might not be installed correctly, causing the auger to malfunction. Double-check the assembly instructions to ensure all parts are properly fitted.

Shipping Damage:

Occasionally, shipping can cause damage to internal components. Inspect the grill thoroughly for any visible signs of damage that might affect the auger’s function. If found, contact the seller or Pit Boss customer service for assistance or a replacement.

Electrical Issues:

Ensure the grill is plugged into a functioning power outlet and that the power source is supplying the correct voltage. Faulty wiring or inadequate power supply can prevent the auger from turning.

Control Board Problems:

A defect in the control board or circuitry can disrupt the communication between the controls and the auger motor. Check for any error codes or unusual indications on the display panel. Resetting the control board or performing a firmware update might help.

Motor Malfunction:

It’s possible that the motor itself is faulty. A new unit might unfortunately have a defective motor. Contact Pit Boss support for guidance on motor diagnostics or a possible replacement.

Safety Features:

Some grills have safety mechanisms that prevent the auger from turning if certain conditions aren’t met. Ensure all safety switches or sensors are properly engaged or not indicating any faults.

As this is a brand new unit, if troubleshooting these basic steps doesn’t resolve the issue, it’s advisable to directly contact Pit Boss customer support.

They can provide specific guidance for your grill model, offer troubleshooting assistance, and if necessary, arrange for repairs or a replacement under warranty. Avoid attempting any major repairs yourself as it might void the warranty.

Can the weather or temperature affect the auger’s ability to turn on a Pit Boss grill?

Yes, weather and temperature can potentially impact the performance of a Pit Boss grill’s auger:

Cold Weather:

Extremely cold temperatures might cause the pellets to constrict or become more rigid. This can lead to difficulties in their smooth movement through the auger mechanism, potentially causing jams or hindering the auger’s ability to turn properly.


High humidity or moisture in the air can affect the pellets. Moist pellets tend to swell or clump together, which can create blockages within the auger system, preventing smooth movement.

Extreme Heat:

In very hot weather conditions, certain components of the grill might expand or experience thermal stress, affecting the overall functioning of the auger system.

However, extreme heat might not directly affect the auger itself as much as it could impact other parts of the grill’s operation.

Manufacturers design these grills to function within specific temperature ranges, but extreme weather conditions can sometimes pose challenges to the efficiency of the auger system.

Ensuring that pellets are stored in a dry place and using high-quality, dry pellets suitable for your grill can mitigate some weather-related issues.

Additionally, regular cleaning and maintenance of the auger system can help prevent blockages, irrespective of weather conditions.

Is it safe to manually try to turn the auger if it’s stuck on my Pit Boss grill?

Manually attempting to turn the auger on a Pit Boss grill can be done but should be approached with caution:

Power Off:

Ensure the grill is turned off and unplugged from the power source before attempting any manual manipulation of the auger. This prevents accidental startup or electrical hazards.

Safety Gear:

Use appropriate safety gear such as gloves to protect your hands from sharp edges or potential debris within the auger system.

Assess the Jam:

Carefully inspect the auger and surrounding area for any visible blockages or obstructions that might be causing it to be stuck. Try to remove any visible debris or pellets that could be impeding its movement.

Manual Turning:

If there’s a way to manually turn the auger without disassembling the grill, you can cautiously attempt to do so. Use gentle pressure and try to rotate the auger by hand in the direction it normally moves.

Avoid Force:

Do not apply excessive force or use tools that might damage the auger or surrounding components. If it’s difficult to turn or if there’s resistance, stop immediately to prevent potential damage.

Manufacturer’s Instructions:

Refer to the user manual or contact the manufacturer’s customer support for guidance specific to your grill model. They might provide detailed instructions or recommend specific actions to address a stuck auger.

While manually trying to turn the auger is a potential step in troubleshooting, if you feel uncertain or uncomfortable, it’s best to seek professional assistance or contact the manufacturer’s support team for guidance.

Applying excessive force or attempting incorrect methods might worsen the issue or cause damage to the grill, potentially voiding the warranty. Safety and caution should always be a priority when dealing with grill components.


Experiencing a stuck auger on your Pit Boss grill can be frustrating, but armed with troubleshooting knowledge, you’re better equipped to tackle this issue. By following these steps and being cautious, you can often diagnose and resolve the problem without much hassle. Remember, safety is paramount, and when in doubt, seek professional assistance.

With these insights, you’re well on your way to enjoying the flavors and joys of grilling on your Pit Boss once more!

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